Before they step inside
A window sign lets guests check the wait and join even when the front desk is helping someone else.
A calmer line.
A better visit.
Give guests the freedom to scan, join, and wait their way—while your front desk stays in control.
No new hardwareNo POS integrations neededSet up in minutes
New walk-in
Maya joined the line · Party of 1
Waitwell sits beside the tools you already use.
Any POSAny tabletAny phoneAny browser
Meet guests where they arrive
One QR code.
Every front door.
Print it for the window, place it at reception, or display it near the waiting area. Guests use the phone already in their hand.
Right at the counter
A small stand keeps check-in moving while the team continues using its existing tablet and payment terminal.
From door to chair
One simple flow.
No POS overhaul.
Waitwell owns the walk-in experience. Your POS keeps doing payments, tips, payroll, and everything it already does.
01
Scan
A guest scans the salon QR code from the door, counter, or waiting area.
02
Join
They see the live wait, choose a service, and join from their own phone.
03
Serve
The front desk sees the arrival, seats the guest, then completes checkout in the existing POS.
Front desk clarity
Know who’s next.
And what’s happening.
New guests appear instantly. Notify them, start service, complete the visit, or record why they walked away—all without touching checkout.
Explore the demo dashboardCurrent walk-in line
Tap an action when the front desk is ready.
+ Add walk-in
New walk-in
Sofia joined the line · Party of 1
1
AmyWaiting
Signature Pedicure · Party of 1
18mServe
2
JessicaNotified
Gel Mani + Pedi · Party of 1
11mServe
3
MichelleWaiting
Acrylic Full Set · Party of 1
4mServe
Designed for real salon days
Everything the walk-in needs. Nothing it doesn’t.
Purposefully focused, so owners and teams can learn it between customers—not after a week of training.
A better first impression
One QR code opens your branded service menu, live wait, and walk-in form—no app download required.
Never miss a new guest
New arrivals surface instantly at the front desk, with a clear visual cue until your team acknowledges them.
A line your team can run
See who is waiting and in service, honor technician preferences, and record walk-aways in a few taps.
Know what busy really means
Track wait times, completions, service demand, and lost opportunities without turning Waitwell into a CRM.
Made to feel familiar
Your team’s language.
Your salon’s brand.
Staff can work in English, Vietnamese, or Spanish. Guests see your logo, services, pricing, and technician choices—not ours.
LUXE NAIL STUDIO
EN · VIA little time
for you.
See today’s wait, choose your service, and arrive when it’s nearly your turn.
Current walk-in wait
20–30 min
Open today until 7:30 PM
Join the walk-in line →
Popular services
Gel Manicure$45
Signature Pedicure$48
Straightforward pricing
Small enough to try.
Useful enough to keep.
One location, unlimited staff devices, and no hardware contract.
Waitwell Core
The complete POS-independent walk-in experience.
$29.99
per location / month
- Live front-desk queue
- QR customer check-in
- Service categories
- Technician preferences
- Walk-away analytics
- Multilingual staff UI
- Unlimited staff devices
- No POS connection required
Add Guest Text Alerts for $10/month
Includes 200 friendly “nearly ready” alerts. Add it only when your salon needs it.
No credit card required to explore the demo.
Good to know
Questions, answered simply.
Does Waitwell replace my POS?+
No. Waitwell handles the customer-facing walk-in experience and queue. You keep payments, tips, payroll, appointments, and checkout in your existing POS.
Do guests need to download an app?+
No. They scan your QR code and use a fast mobile page in any modern browser.
Can customers request a technician?+
Yes. A guest can state a preference, while the front desk keeps final control over availability and seating.
What languages are supported?+
The owner and staff interface supports English, Vietnamese, and Spanish. Guest text alerts are English in the first release.
Make the wait feel shorter
Give your walk-ins a better way to wait.
Set up your salon page, print your QR code, and run your first digital line today.
Start your salon